Summary:
Under general supervision, but following established policies and procedures is responsible for proactively strengthening member relationships by identifying member needs and providing the appropriate financial solutions. Ensures member inquiries are responded to in an appropriate manner. Performs appropriate account research and problem resolution as required.
Job ID/Number:
MSR
Posted Date:
6/26/2020
Job Location:
Falls Church, VA
Position Type:
Full-time
Division:
Default Industry
Description:
Under general supervision, but following established policies and procedures is responsible for proactively strengthening member relationships by identifying member needs and providing the appropriate financial solutions. Ensures member inquiries are responded to in an appropriate manner. Performs appropriate account research and problem resolution as required.